Unsuspending accounts using WHM
A reseller web host has to perform few tasks while managing a reseller hosting account. One of the most important task is unsuspending the account in a reseller hosting package.
Below are the few simple steps by which you can unsuspend the account of a user.
Step 1: You need to login to the WHM of your reseller account by typing in the ip address followed by /whm in the browser. There you will be able to see the login screen of the whm where you can type the username and the password of whm. Below is the screenshot of the whm login interface.
Step 2: Once you have logged in to the WHM you will come across few many options in the dashboard. Where you need to type in the list accounts in the search bar. The account which is highlighted in the red will be suspended account. Below is the screenshot showing an example of a suspended account.
Step 3: As you can see in the above screenshot, there is an account which is marked in red, you need to click on the +symbol which is next to the suspended account. There will be few options displayed, which is shown in the below screenshot.
Step 4: In the above mentioned screenshot, you will be able to see a suspended account which is highlighted in red, here you will be able to see an option Unsuspend. You just need to click on the unsuspend option and the account will be activated.
There were the four simple steps by which you can Unsuspend the account, in a reseller web hosting package.